Other Services

Complaints Procedure

COMPLAINTS PROCEDURE   Every patient has the right to make a complaint about the treatment or care they have received at Coulby Medical Practice. We understand that we may not ... [continue] Complaints Procedure

Dementia Friendly

Further useful links

Self Help & Useful Websites – Our Guide Stop Smoking – South Tees – Get Help Tees Safeguarding Children Website National Clinical Audits – HQIP NHS – Symptom Checker NHS ... [continue] Further useful links

Access To Medical Records

Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018) and Access to Health Records Act. Any Subject Access Request to see medical ... [continue] Access To Medical Records

Patient Rights & Responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient Rights & Responsibilities

Patient Confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient Confidentiality

Travel Vaccinations

If you are intending to travel to a country where travel vaccinations are recommended, you may wish to book a travel vaccination appointment with our nursing team. We ask that ... [continue] Travel Vaccinations

Referrals

Referrals for Rapid Specialist Opinion (RSO) Please read the FAQ for Rapid Specialist Opinion Referrals.

Diabetes Awareness

Risk of Developing Type 2 Diabetes The following are Type 2 diabetes risk factors: If you’re over 40 and white, or over 25 and African-Caribbean, Black-African, Chinese or South Asian ... [continue] Diabetes Awareness

Video Calls and Text Messaging

Video Calls Sometimes when we return your telephone call we may be able to better understand your problem if we can see you virtually. We now carry out remote video ... [continue] Video Calls and Text Messaging

Covid-19 Passports

It has been mandatory for adults (over 18 years old) to demonstrate their COVID-19 status before entering some certain venues and events. This means demonstrating that they have received a ... [continue] Covid-19 Passports

Covid-19 Vaccinations

Please be aware that Coulby Medical Practice are not administering Autumn Boosters. NHS England are inviting some patients via text message or email to book their vaccination. Please note that ... [continue] Covid-19 Vaccinations

Covid-19 Information

Isolation   If you are isolating at home, please refer to this document for info to help keep you safe.   Covid Infection / Long Covid  For info on and help ... [continue] Covid-19 Information

NHS Summary Care Record

The NHS Summary Care Record is an electronic record about your health. It can help give you safer and faster care by allowing staff caring for you in an emergency, ... [continue] NHS Summary Care Record

Social Prescribing

Social prescribing is a way for local agencies to refer people to a link worker. Link workers give people time, focusing on ‘what matters to me’ and taking a holistic ... [continue] Social Prescribing

Information For Carers

You may find We Care You Care useful – a guide for carers living in Middlesbrough.  

British Armed Forces Veterans

Veteran A veteran is anyone who has served for at least one day in the Armed Forces, whether regular or reserve at any time. Veteran means the same as ‘ex ... [continue] British Armed Forces Veterans

Fees For Non-NHS Services

The NHS does not pay for some of the services that we provide. These include private sick notes, insurance forms, holiday cancellation forms, medical reports, fitness to travel certificates, and ... [continue] Fees For Non-NHS Services

Student Doctors

We are a teaching practice for undergraduate medical students and nurses. These students will become the doctors and nurses of tomorrow. Sometimes you may be asked to see the doctor ... [continue] Student Doctors

Violent Or Abusive Behaviour

We take seriously any threatening, abusive or violent behaviour towards any of our doctors, nurses, staff or patients. If a patient is violent or abusive, they will be warned to ... [continue] Violent Or Abusive Behaviour

Access/Disabled Patients

Access Snow and Ice weather conditions are monitored by the Landlord of the Practice.  If weather conditions are likely to cause significant ground frost or snow during normal surgery working ... [continue] Access/Disabled Patients

Complaints Policy

COMPLAINTS PROCEDURE   Every patient has the right to make a complaint about the treatment or care they have received at Coulby Medical Practice. We understand that we may not ... [continue] Complaints Policy

Links For Staff

Useful web resources for GP’s, nurses and other staff: NICE Guidelines DVLA – At a Glance Guidelines The Green Book MPS Online Guidance Notes for Registrar Certification British Medical Journal ... [continue] Links For Staff

Infection Prevention & Control

Please see our Infection Prevention and Control annual statement for more info. Also note our Infection Prevention and Control Policy.

Local & National Charities

Alzheimers Society Childline British Heart Foundation Depression Alliance Dyslexia Action MIND – The Mental Health Charity Men’s Aid Mental Health Foundation Mental Health Care Middlesbrough Multiple Sclerosis Therapy Centre My ... [continue] Local & National Charities

Mean GP Earnings 2023/2024

NHS England require that the net earnings of doctors engaged in the practice is publicised and the required disclosure is shown below. However, it should be noted that the prescribed ... [continue] Mean GP Earnings 2023/2024