Named GP allocation
All patients have now been allocated a named GP. This GP has overall responsibility for the care and support the surgery provides for you but does not prevent you from seeing any GP in the practice as you currently do.
We are in the process of informing all patients of their named GP, this will be completed by March 2016.
From 30th of March 2015 patients will be able to use online Patient Access. This will give you the facility to book telephone consultation appointments, cancel existing appointments, view and order repeat prescriptions and view a brief summary of your medical record. More information in the news section.
Electronic Prescription Service
From 21 January 2015 the Practice have the facility to send your prescription electronically to your pharmacy of choice. This will save you time in having to attend the Practice to collect your prescription. If you would like to use this facility, please contact your pharmacy to ask them to nominate themselves as your pharmacy of choice. Your prescription will then be waiting for collection from your pharmacy 48 hours from request. Thank you.
NHS Summary Care Records
NHS Summary Care Records are coming to Coulby Medical Practice in January 2015. Read more…
Our doors are open 8.30 am - 6.00pm Monday to Friday.
Telephone lines are open from 8.00 am - 6.00pm Monday to Friday.
*To reduce call wait times between 8.00am and 10.00am (when staff are dealing with appointment requests) please call after 10.00am for test results or other queries.*
To see one of our doctors, nurse practitioner or nurses, please call within these hours to arrange an appointment. The Practice now operates a new system, whereby the doctor of your choice will call you back to speak to you before booking your appointment. This enables you and the doctor, to arrange a mutually convenient time.
It may be possible, if you wish, to deal with your problem by phone. If this option appeals to you, please ask the doctor, and we will be more than happy to try and help. Like you, we value continuity of your care. If possible, please try and request the same doctor who has previously dealt with you.
To read more about this system, please see the link below.
There are 3 ways you can book an appointment:
- Telephone - 01642 746800 it is advisable to contact the surgery early for a same day call back
- Online - access our website www.coulbymedicalpractice.com for patient access to book a call back appointment
- In person - You can come into surgery and request a call back. Surgery doors open at 8.30am